Email Supervisor Manual

List of free Internet security software developed by SecuritySupervisor.com team.

About EmailSupervisor


EmailSupervisor monitors all outgoing emails from your computer and alerts you whenever an unauthorized or unknown program (virus, keylogger, spyware etc.) is trying to send an email in the background. It also stops emails to unknown recipients or containing potentially unsafe attachments. Works on system level and cannot be bypassed.


The risks


The target of most dangerous intrusions into your computer is stealing your sensitive personal data (passwords, banking accounts, credit card numbers and all your keystrokes) and also turning your computer into a platform for subsequent infection of other computers.


How does this happen?


The main way of delivery of the collected information back to the hacker and also the way of infecting other computers is to secretly send emails with the collected logs and/or attached virus from your computer using small built-in email clients of virus or spyware present in your computer, or using your hacked email client or a browser and subsequent emailing on behalf of it. And the risk is especially large in the second case, since the emails are sent on behalf of the trusted program and anti-viruses and firewalls consider it a totally legal operation. As a rule, your email client or browser are in the list of trusted programs and aren't controlled at all.


How does EmailSupervisor work?


Right after installation EmailSupervisor installs a special system network component that monitors all outgoing Internet traffic on your computer. This makes it impossible to bypass EmailSupervisor and makes EmailSupervisor insensitive to the type of your email client and its configuration. Upon attempt to send email from your computer EmailSupervisor suspends emailing, determines whether it is a legal email sent by you or a dangerous email sent by virus or spyware and displays a corresponding message.


Does EmailSupervisor replace anti-viruses/firewalls?


No, EmailSupervisor doesn't replace neither anti-virus nor firewall. It perfectly complements them and closes security holes that firewalls and anti-viruses don't cope well enough with. We recommend that you use EmailSupervisor together with anti-viruses and firewalls and update databases of your anti-virus more frequently.


EmailSupervisor Settings


To open EmailSupervisor Control Panel click on the EmailSupervisor icon near the clock, point to Installed Modules and select EmailSupervisor. If you are using Windows XP and cannot locate the icon, click on the circle near the clock.


Temporarily Disabling EmailSupervisor


To temporarily disable the EmailSupervisor module without losing your settings, uncheck the "Enable EmailSupervisor" checkbox. To enable EmailSupervisor, check the "Enable EmailSupervisor" checkbox again.


If you want to temporarily disable all the EmailSupervisor modules at once, please select «Disable All Modules» in the context menu, that can be displayed by clicking the EmailSupervisor icon near the clock. To enable all the modules at once choose «Enable All Modules» in the same context menu.


EmailSupervisor notifications


Every time EmailSupervisor blocks outgoing email, it displays a corresponding notification near the clock. Unselect "Show notifications", if you do not want to receive EmailSupervisor notifications. Please keep in mind that without such a notifications you will not know that an email has been blocked. However, you can always review the full protocol of all blocked outgoing emails and reasons for those blockages in the EmailSupervisor log file.


Email Client Rules


Upon attempt to send email from your computer, EmailSupervisor will suspend emailing and display a corresponding wizard, which will allow you to configure Rules for this email. To view the list of saved rules or edit incorrectly specified ones, and also to manually add new rules, please use «Email Client Rules».


Note. The «Email Client Rules» list is also used by HTTPSupervisor module, if it's installed on your computer to protect your privacy. When after receiving another junk email your email client will try to load a picture or script from somebody else's site, by this validating your email address, HTTPSupervisor will display a corresponding warning.


Recipient Rules


We recommend that you mark as Allow the people you are communicating every day (family, friends, co-workers and etc.), and mark as Warn people you want to track all emails to (boss, partners, clients, and etc.). This will allow you to prevent accidental sending of email intended, say, to your friend or boss. To view the list of saved rules or edit incorrectly specified ones, and also to manually add new rules, please use «Recipient Rules».


Attachment Rules


Experienced users can get the full advantage of EmailSupervisor by specifying rules for each email attachment. Inexperienced users can disable this functionality by unmarking the Monitor email attachments checkbox. To view the list of saved rules or edit incorrectly specified ones, and also to manually add new rules, please use «Attachment Rules».


*Note: Attachments are controlled by type (extension). For example, if email contains two .zip attachments, the rule created for the first attachment works for the second one too.


Resetting All Settings


To delete all the rules created by you, cancel all your changes to the existing rules and restore the default values for all the modules at once, select «Reset All Settings» in the context menu which is displayed when you click the EmailSupervisor icon near the clock.


EmailSupervisor Logs


The complete list of sent emails can be viewed from the EmailSupervisor Control Panel. EmailSupervisor log contains sending time, user name, email client name, reason of blocking, if EmailSupervisor blocked this attempt, all email recipients, email subject and also the size of email in kilobytes.


On EmailSupervisor Logs page you can use the following options:


# Refresh: Use this button to synchronize the information displayed on the screen with the data in the log files.


# Clear: Use this button to clear the log file content. All data will be completely deleted and the log files become 1 kilobyte in size.


# Limit log size: To set up the size limit of the log file (in KB) enter a suitable number into that field. It is recommended to empty this file after changing the size limit by clicking the "Clear" button.


Attention! If suddenly your web browser, media player or any other program that you've never used as a default email client tries to send an email, this a clear indication of hijacking this program and intrusion into your computer. Block this attempt of emailing your possibly sensitive data and check your computer for viruses and spyware ASAP.


EmailSupervisor  Wizards


Upon attempt to send email from your computer, EmailSupervisor will suspend emailing and display a corresponding wizard, which will allow you to configure Rules for this email client, all email recipients, and the rules for all email attachments. Later on it will always be possible to edit the list of saved rules using Blocking Rules and Exceptions elements of the EmailSupervisor Control Panel.


Email summary


When outgoing email is detected and EmaiSupervisor can't handle it automatically according to your custom rules, the summary screen with related important information about the email will be displayed. The screen will allow you to save the complete email content to your drive in a standard .eml format, which is compatible with all up-to-date email clients. If you don't plan frequent correspondence with the recipients specified in this email, you can use Allow Once or Block Once buttons. Otherwise, we recommend that you customize the rules for these recipients/attachments. This will allow EmailSupervisor to automatically handle similar emails in future without disturbing you.


Program Rule


This will allow you to specify the rules for given email client that attempts to send an email. This window contains the name of the program, the full path to the program and the copyright information about this program. The name and copyright information are taken from «verinfo» resource of the program. If that program doesn't contain «verinfo» resource, these values won't be displayed. To view the list of saved rules or to edit incorrectly specified ones, and also to add new rules using Email Client Rules on EmailSupervisor Control Panel.


Recipient Rules


This window allows you to specify rules for all recipients in outgoing email. The rules for each recipient are configured separately. We recommend that you mark as Allow the people you are communicating every day (family, friends, co-workers and etc.), and mark as Warn people you want to track all emails to (boss, partners, clients, and etc.). This will allow you to prevent accidental sending of email intended, say, to your friend or boss. To view the list of saved rules or edit incorrectly specified ones, and also to manually add new rules, please use «Recipient Rules».


Attachment Rules


This window allows experienced users to set rules for all attachments in outgoing email. The rules for each type of attachment are configured separately. Please note, that the rules are applied to all attachments of the same type. For example, if an email contains two .zip attachments, the rule created for the first attachment works for the second one too. To view the list of saved rules or edit incorrectly specified ones, and also to manually add new rules, please use «Recipient Rules» on EmailSupervisor Control Panel.


Resetting All Settings


To delete all the rules created by you, cancel all your changes to the existing rules and restore the default values for all the modules at once, select «Reset All Settings» in the context menu which is displayed when you click the EmailSupervisor icon near the clock.


Attention! If suddenly your web browser, media player or any other program that you've never used as a default email client tries to send an email, this a clear indication of hijacking this program and intrusion into your computer. Block this attempt of emailing your possibly sensitive data and check your computer for viruses and spyware ASAP.


EmailSupervisor. FAQ


# How to add my favorite email client to the watching programs list?


EmailSupervisor will automatically detect attempt of your email client to send an email and will automatically ask you to create a rule for it. Also, it's always possible to manually add your program into the list of watched programs via Email Client Rules item on EmailSupervisor Control Panel.


# How to prevent monitoring emails sent to specific recipients?


When sending an email, if the rules for these recipients haven't been created, EmailSupervisor will ask you to specify the rules for these recipients. Set Allow for them and the program will not disturb you any more. Also, you can always manually add the rule using Recipient Rules item on EmailSupervisor Control Panel.


# Do I have to manually launch EmailSupervisor every time, to protect my computer as the first step?


No, EmailSupervisor will be automatically loaded immediately after operating system is loaded.


# EmailSupervisor displays Outgoing Email alerts occasionally, but I am not sending any email. What should I do?


If you haven't sent those emails by yourself, this means your computer is infected with a virus or spyware. Save all the attachments from this email (if there are ones) and also the email itself using Save Attachments and Save Email to Disk buttons, but never execute the saved attachments. Give this data to your system administrator to estimate risks and check your computer for viruses and spyware ASAP.


Uninstall


The uninstallation procedure for the EmailSupervisor does not differ from the standard procedure of removing programs for Windows. To remove EmailSupervisor from your computer, please click on the "Start" button, point into the "Settings" and then click on the "Control panel".


In the window opened, double-click on the "Add/Remove Programs" icon, select the EmailSupervisor in the list of installed programs and click on the "Change/Remove" button.


We recommend that you restart the computer just after uninstalling EmailSupervisor, as some components of the EmailSupervisor may be used by the operating system, and will be removed only after restarting.